Operation and Service Manager

Información:

Palma de Mallorca (Islas Baleares/Illes Balears)
Empresa: ANEX TOUR SPAIN SL
Descripción: We are a travel agency (incoming tour-operator) based in Palma de Mallorca, specializing in customized travel experiences and unforgettable holidays for our clients across Spain.

We are looking ...
Requisitos: Requirements:

- Degree in Tourism, Business Administration, or a related field.

- At least 3-4 years of experience in an operational and service management role, preferably within the travel and tourism industry.

- Extensive knowledge and experience in the management of all tourist services, including transfers, excursions and other services for clients, with special emphasis on the German and British markets.

- Dynamic, proactive and innovative mindset, always looking for opportunities for improvement and growth.

- Excellent organizational, communication and problem solving skills, with special attention to detail.

- Native or very high level of German. Spanish and English with an adequate level of language proficiency considering the position and responsibilities.

- Based in Mallorca, our headquarters in Spain, with a solid knowledge especially of the German and UK markets, where we have a significant presence.

- Strong negotiation skills to secure the right contractual terms with suppliers, including a good understanding of current rate trends.


- Experience in team leadership and management of department staff, fostering a collaborative and high performance working environment.

- Proficiency in managing airport operational processes, ensuring efficient operations.

- Valid driver`s license and have the ability to travel primarily within Spain as required by the Operations Department.
Contrato: Indefinido
Jornada: Completa

24-01-2025

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