Field Technology & Support Engineer

Información:

Las Rozas de Madrid (Madrid)
Empresa: Hertz de España
Descripción: JOB PURPOSE:

This role will be part of a European Field Technology team working to provide support to Business Operations in Hertz Spain Locations and HQ,
ensuring that SLAs are maintained and ...
Requisitos: Fluency in Spanish & English.
· Minimum 3 years' experience as a Field support analyst working in an International enterprise IT infrastructure support and service
delivery environment
· Proven ability to resolve IT issues in a large-scale organization with global IT resolver groups
· Strong communication skills both written and oral
· Experience working with Telecoms, Network & Hardware deployments using VDI Desktop with Microsoft Windows 7 & 10 operating
systems
· Knowledge/experience of third-party suppliers, vendor management and Airport Authority.
· Experience of implementation and support of IT services in multiple locations, on-site & remotely.
· Working with desktop security products and knowledge of Bit-Locker & Zscaler security systems
· Familiarity with ITIL processes, desktop support processes and ServiceNow incident and workflow management system
· Good working knowledge of TCP/IP networking protocols, SDWAN & Meraki Technology, IP Telephony
Contrato: Indefinido
Jornada: Completa

27-03-2025

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