Customer Success Specialist

Información:

Madrid (Madrid)
Empresa: Apex Group
Descripción: The Tocan Customer Success Specialist will oversee the deployment of solutions for clients, ensuring successful onboarding and adoption while providing ongoing support and customer success ...
Requisitos: With 2-5 years relevant experience.
-An experienced Business Analyst, Implementation Analyst or Customer Success Manager/Analyst;
-Experience working with Financial Markets software ideally with a  knowledge of Know Your Client, Investor Onboarding and Transfer Agency is preferred;
-A self starter, able to work independently and as part of a team and has a diligent, organised and detail focused approach to their work;
-Highly motivated with excellent communication skills and  with the ability to work under pressure to deadlines - often in support of clients in different time- zones;
-Experience of implementation projects;
-Ability to manage multiple projects simultaneously and work under tight deadlines.

Further Considerations

-Shift Pattern: This role requires flexibility to work in shifts dependent on client time-zones.
Contrato: Indefinido
Jornada: Completa

06-03-2025

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