Customer Service Agent - English Speaker

Información:

Barcelona (Barcelona)
Empresa: AXA Partners España
Descripción: Are you looking for a job and do you speak native/fluent English? We offer you the opportunity to work in a multinational company.

We seek to incorporate agents to the International team of ...
Requisitos: Ability to effectively communicate in English (Native/Fluent level)

The sensitivity and empathy to deal with customers who may be distressed by their medical problems and/or those of their relatives.

Excellent customer service skills.

Willingness to take initiative and use judgement to solve problems and case work

Excellent organisational and time management skills

Ability to demonstrate a highly professional work ethic in line with core AXA values and AXA Leadership Framework behaviors

Flexibility

The ability to get things done / deliver results to agreed customer standards

Computer literate. (Including using Word and Excel)

Excellent keyboard/talking & typing skills

Pressure absorption, at times you will be under a great deal of pressure through seasonal workloads.

You will need to be able to deal with situations calmly and still focus on delivering great service.

Team skills, you will need to work with several departments to ensure that you support the department in reaching its full potential, so it is essential that you are able to communicate efficiently with each department and demonstrate flexibility in this role.
Contrato: Fijo discontinuo
Jornada: Completa
Salario: 23000€ Bruto/año

20-05-2025

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