customer relationship manager with French

Información:

Madrid (Madrid)
Empresa: Colt Technology Services
Descripción: -Welcoming new customers into Colt and helping them to understand how best to work with us.
-Doing what needs to be done to set up a new customer in our systems.
-Ensuring that all stakeholders ...
Requisitos: Fluent in English and French to enable an effective communication with a diverse customer base.
-Possess a minimum of 1 to 2 years of experience in a customer-facing role, demonstrating a proven track record in effectively addressing customer needs and concerns.
-Familiarity with networking technologies and products, showcasing an understanding of the technical aspects that underpin Colt's services.
-Exhibit exceptional written and verbal communication skills, essential for conveying complex information clearly and fostering positive customer interactions.
-Demonstrate the ability to influence individuals at all organizational levels to facilitate the fulfilment of customer requirements, emphasizing strong interpersonal skills.
-Exhibit a genuine passion for providing exceptional service, showcasing a dedication to exceeding customer expectations and contributing to overall customer satisfaction.
-Possess adaptability to navigate and respond to ever-changing customer needs, showcasing resilience and flexibility in a dynamic business environment.
-Serve as a role model embodying Colt's culture, understanding and aligning with the organization's values and principles, fostering a collaborative and positive work environment.

Skills: 

-Escalation Procedures
-Client Relationships
-Product/Service Knowledge
-Customer Focus
-Customer Relationship Management
-CRM Tools

Education:

-A bachelor's or master's degree in business management/marketing
Contrato: Indefinido
Jornada: Completa

01-05-2025

Cargando...