Costumer Care Agent - Barcelona - 20/40h

Información:

Barcelona (Barcelona)
Empresa: MIIN COSMETICS SL
Descripción: At MiiN Cosmetics, we are pioneers in bringing the best of Korean beauty to Europe. Our passion for K-Beauty drives everything we do, from offering high-quality products to creating a unique and ...
Requisitos: What are we looking for?

If you identify with the following, we want to meet you!

* Experience in a customer service role.
* A high degree of flexibility to adapt to evolving customer needs and unforeseen challenges.
* Fluency in English and Spanish is required.
* Excellent verbal and written communication skills with a people-first approach.
* Strong ability to manage and resolve complex or escalated customer issues.
* Willingness to work rotating shifts, including evenings and weekends.


What will make your profile stand out?

* Experience with customer loyalty programs.
* Experience with process optimization and the implementation of automation tools.
* Proven ability to handle crisis communication and manage escalated customer issues.
* Proficiency in French and/or Italian is a strong plus.


What do we offer?

* Be part of a fast-growing company with a hybrid work model.
* A vibrant work environment with opportunities for growth, professional development, and collaboration within a multicultural and innovative team.
* Access to professional training programs.
* Exclusive discounts on MiiN products.
* Competitive private health insurance options.


If you identify with our vision of turning skincare into an art and are ready to be a key player in our customer experience, we want to hear from you! Submit your application and let's glow together.
Contrato: Indefinido
Jornada: Completa

12-09-2025

Un momento...