Client Success

Información:

Remote (Madrid)
Empresa: Circana
Descripción: We are seeking a user-focused, detail-oriented, resourceful individual to support the ongoing success of Emiri client deployments. This role bridges product support, user experience, and ...
Requisitos: Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri
-Background in product or client support, operations, or troubleshooting technical issues, ideally with a focus on data-driven AI tools
-Analytical and problem-solving skills, with the ability to investigate user reports, logs, and system behavior to identify root causes
-Strong organizational skills to support multiple client deployments and maintain flawless on-time delivery and service levels
-Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams
-Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops
-Familiarity with AI systems, natural language processing tools, or machine learning products
-Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems
-5+ years of experience in client support for data analytics and reporting
Contrato: Indefinido
Jornada: Completa

25-06-2026

Un momento...