Call Center Agent

Información:

Barcelona (Barcelona)
Empresa: SLS Barcelona
Descripción: We are looking for a Call Center Agent (PBX) to join the opening team at SLS Barcelona. Under the guidance of the Call Center Manager, you will provide telephone customer service support for all ...
Requisitos: 1 year's experience in hospitality within hotels with a similar position.
· Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required.
· Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
· Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable.
· Ability to handle stressful situations calmly and efficiently.
· Demonstrates a strong focus on providing an exceptional experience for our guests.
· You make people feel good - your team, guests and colleagues alike. You make a positive impact.
· You are an excellent relationship builder, confident in working with other teams and leaders; you're passionate about what we can achieve together.
· You take ownership of important issues, solve problems, and make effective decisions.
· You learn quickly and adapt to SLS's unique culture.
· You are humble and open to ideas. We leave our ego at the door and help get things done. You are a good listener.
· You're up for doing things differently and trying (almost) everything once.
· You want to be part of a team that works hard, supports each other and has fun along the way.
· Opera knowledge is a plus.
Contrato: Fijo discontinuo
Jornada: Completa

22-05-2025

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